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Delivery & Returns

As many of our items are bespoke we can sometimes take up to 3 working days to embroider your piece before we ship. 

If you do wish to personalise your piece and require it as quickly as possible it is advised that you select the next day delivery option and it will be delivered the day after if is shipped.  *Please note that this will not be delivered the next day delivery from when you place the order.* 

Anything that doesn't need to be monogrammed will be dispatched within 24 hours of placing the order.

We will email you as soon as your order is on its way with a tracking number.

We offer free delivery on all U.K orders over £50. 

UK

We use either first class Royal Mail with a signature or Next day delivery tracked. Please select your preference at checkout.


Standard first class - signature required  ( Allow up to 5 days from placing your order)

Small and Medium items (cushions, blankets, clothing and accessories) £4.45
Large items (multiple product and gift box bundles) £6.60
 
Next day delivery guaranteed - signature required  ( Allow 3 days from placing your order) 
Small items (cushions, blankets, clothing and accessories) £7.25
Large items (multiple product and gift box bundles) £8.55

E.U
Standard delivery (3-5 working days aim) £10.15 - £12.50
International tracked & signed (7-10 working days) £12.18 - £17.00
(Countries within the EU are Austria, Andorra, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark (excluding Faroe Islands and Greenland), Estonia, Finland (except Aland Islands), France, Germany, Gibraltar, Greece, Hungary, Ireland, Italy (except Vatican City), Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, San Marino, Slovak Republic, Slovenia, Spain (except Canary Islands) and
Sweden.

  

We currently do not ship to the Rest Of The World. 

 

DUTIES AND TAXES 

EU deliveries will not be subject to additional duties and taxes.